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Practice

How to Utilize AI for Email Writing and Proofreading

From signing up to business communication, emails serve as a core method of identity verification and communication in the digital world.

Emails are a fast and popular way to communicate, but for those who lack confidence in writing, they can be daunting.

By leveraging AI for email drafting, even those with little writing confidence can craft effective emails.


Email Writing Prompts​

When inputting email writing prompts,

  1. The relationship between the sender and recipient (colleague, boss, client, etc.)

  2. The purpose of the email (scheduling, inquiry, sales, etc.)

  3. Details of the email (deadlines, locations, inquiries, contact information, etc.)

  4. Tone of the email (friendly, respectful)

should be clearly specified.

Sales Email Writing Prompt Example
### Instructions
You are a security consulting expert.
Please draft an email proposing security consulting services to potential clients
in a respectful tone.

### Details
- Email content: A brief introduction to in-house security consulting services and a service proposal
- Core services: Network Security, Data Security, Web Security
- Contact: contact@security.com

As shown below, you can also draft an email using Generated Knowledge prompting.

Customer Complaint Response Email Prompt Example
### Instructions
List 3 important points to consider when responding to a complaining customer.

Then, taking these 3 points into account,
draft a response email addressing a customer's complaint
about the short battery life of one of your laptop products.

### Details
- Customer complaint: The laptop's battery life is too short
- Response content: Tips for extending battery life, information on warranty service
- Contact: contact@electronics.com

Practice​

Send the prompt example and compare the AI's response.

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